Last update: 13.12.2021

Company privacy policy

This website and its services are owned and managed by International Payment Service Provider Limited Liability Company with seat and registered address in First Floor, First St. Vincent Bank Ltd Building, PO Box 1574, James Street, Saint Vincent and Grenadines.

This Privacy Policy explains how information about our users is collected and used by International Payment Service Provider LLC. By using the Site you give consent to the data practices prescribed in this Privacy Policy. On some occasions, International Payment Service Provider LLC may change this Privacy Policy to reflect our personal data collection and use practices, the features on the Site, or advances in technology.

The latest privacy policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance to its personal information processing rules within the European Economic Area (EEA).

If changes are made to this Privacy Policy, the changes will be prominently posted on the Site.



Provided information:

We collect information you provide directly to us. The types of information we may collect include your email address, postal address, certain virtual currency information, and any other information you choose to provide.

Automatically collected information:

- We log information about your use of the services International Payment Service Provider LLC provides, including the type of browser you use, access times, pages

viewed, and the page you visited before navigating to our services;

- We collect information about the computer or mobile device you use to access our services, including the hardware model, operating system and version;

- We collect information about the exchange transactions you complete on the International Payment Service Provider LLC website, including the amount of virtual currency associated with an exchange transaction, the types of exchanges executed, and other transaction information.



What is cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device browser from a website's server and is stored on your device's hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers. A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences.

You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.


How do we use cookies?

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the sites or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our sites to provide you with a better user experience.

Mostly we use cookies to deliver the following services throughout the pages of our sites:

- To enable us to recognise your device so you don't have to give the same information repeatedly;

- To recognise that you may have requested that we remember your username and password so you don't need to enter your details

each time you visit a site;

- To ensure that your experience is smooth and secure;

- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.



International Payment Service Provider LLC does not disclose any of your personal information to third parties, except as stated in this Privacy Policy.

We can share your personal information with providers of "WIRE bank transfers" (only if you intend to use "WIRE bank transfers" and have independently provided us with additionally requested information). These service providers are required to use your personal data only within the scope of the requested services.

In any other cases, your personal information is not disclosed and the actions on our platform are confidential.

International Payment Service Provider LLC may contain links to other third party websites, which are regulated by their own privacy policies. International Payment Service Provider LLC is not responsible for the privacy policies of these third party websites even if they were accessed using the links from our site.



We use information about you for various purposes, including to:

- Provide and deliver the services you request, process transactions, and send you related information;

- Develop, enhance, and market products and services, and provide products and services to you;

- Personalise your International Payment Service Provider LLC Services experience;

- Provide information to you about developments and new products, including changes and enhancements to the Site;

- Help us respond to your user’s requests and support needs;

- Link or combine with information we get from others to help understand your needs and provide you with better service;

- Send you technical notices, updates, security alerts, and support and administrative messages;

- The email address you provide may be used to communicate information and updates related to your use of the International Payment Service Provider LLC services. We may also occasionally communicate company news, updates, promotions, and related information relating to similar products and services provided by International Payment Service Provider LLC.

- Send you promotional offers and other marketing material;

- Provide information to you about developments and new products, including changes and enhancements to the Site;

- Respond to your comments, questions and requests, and provide customer service;

- Process billing and collection of any fees;

- Resolve disputes and troubleshoot problems;

- Monitor and analyze trends, usage, and activities in connection with our services;

We will process your personal information only for the purpose for which it has been provided to us.



We have taken the necessary technical, physical and administrative security measures designed to protect your Personal data from loss, misuse, unauthorized access, disclosure and altering. Security measures include firewalls, data encryption, control of a physical access to our data centers and information access authorization control. Despite the fact that we are aimed at maximizing the security of our systems and services, you are also responsible for disclosing Personal information or personally sensitive data through use of the internet, such as through chat rooms, communities, bulletin boards, or other public online forums, this information may be collected and used by other persons or companies over which International Payment Service Provider LLC has no control. It is your responsibility to review the privacy statements, policies, terms, and conditions of any person or company to whom you choose to link or with whom you choose to contract. International Payment Service Provider LLC is not responsible for the privacy statements, policies, terms, conditions, or other content of any website not owned or managed by International Payment Service Provider LLC.



Our Service are not directed to children under the age of majority. We do not intentionally collect information that includes personal data from a person under the age of majority or other persons who are legally unable to use our Services. If we find that we have received data from person under the age of majority, we will immediately remove it. Contact us if you believe that we have mistakenly or unintentionally collected information from a person under the age of majority.




We generally retain your personal information for as long as is necessary for the performance of the contract between you and us. If you no longer want us to use your information to provide Cryptex Service to you, you can request  to erase your personal information and close your Cryptex account.



If you have any questions or complaints about this Privacy Policy or our information handling practices, you may email us from your registered e-mail on Cryptex to the

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